Report abuse

Last updated 9 October 2026

If you have received spam, phishing or an attack that comes from our network or one of our customers, tell us. We take every report seriously.

What to include

• For email: the complete message with all its headers, not only a screenshot. Our email header reader shows what the headers contain, and most mail programs have a "Show original" or "View source" choice.
• For websites: the full address of the page.
• For attacks and scans: the IP addresses involved, the date and time with time zone, and an extract from your logs.

What happens next

We read every report and normally answer within 5 working days. Where a customer of ours is the source, we contact them and, if necessary, suspend the service. We do not pass your identity on to the customer you report.

Reporting a security problem

If you have found a weakness in one of our systems, write to [email protected] with enough detail for us to reproduce it. Please give us reasonable time to fix it before you publish anything, and do not access, change or delete other people's data while testing. Our contact details for security researchers are also published in security.txt.